1-888-260-3924

Clinton Office

  • 73 Wellington
    Clinton, ON N0M 1L0

FAX: 519-482-9251
TEXT: 519-719-3134

519-482-3931

 

Monday:  9 am - 5 pm
Tuesday: 9 am - 5 pm
Wednesday: 9 am - 5 pm
Thursday: 9 am - 5 pm
Friday: 9 am - 5 pm

 

Please note, our Clinton office is closed on Fridays for the month of July.
Evening hours by appointment only. 

Listowel Office

  • 570 Main Street W.
    Listowel, ON N4W 1A8

FAX: 519-291-9850
TEXT: 519-719-3766

519-291-1088

 

Monday:  9 am - 5 pm
Tuesday: closed
Wednesday: 9 am - 5 pm
Thursday: 9 am - 5 pm
Friday: 9 am - 5 pm

 

Please note, our Listowel office is closed on Fridays for the month of August.

Evening hours by appointment only.

Stratford Office

  • 63 Lorne Ave E., Unit 2A
    Stratford, ON N5A 6S4

FAX: 519-273-0892
TEXT: 519-719-2350

519-273-3373

 

Monday: 

9 am - 

5 pm
Tuesday:

9 am -

5 pm
Wednesday:

9 am -

5 pm
Thursday:

9 am -

5 pm
Friday:

9 am -

5 pm

 

Please note, our Stratford office is closed on Fridays for the month of August.

Evening hours by appointment only.

Acorn Leaf

Concerns about Our Services 

If you have any concerns about the services you are receiving, follow these Complaint Procedure guidelines: 

  • Initiate the problem-solving process by talking with your clinician about your concerns. 

  • Reach out to our CEO at 519-273-3373 Ext. 2230

  • As a final step you can contact the Program Supervisor, Suzanne Powell at the Ministry of Health & Long Term Care at 1-800-265- 

4197, extension 3322.  

  • Should you require accomodations or support through the feedback process, please reach out directly to our CEO by phone.